Help & FAQ
How can we help you?
Answers to the most common questions about registration, releases and payments.
All topics
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Basics
14 articlesEverything you need to get started: what OneCrewRecords is, what to expect, and how to get going, as an artist or as a music fan.
- What is OneCrewRecords?
- Is registration free?
- How do I register?
- Is my username publicly visible?
- Can I change my username?
Charts & Voting
17 articlesHow our weekly charts work – from voting to submitting your song.
- What are the OneCrewRecords Charts?
- Who can vote?
- How do I vote?
- How often can I vote?
- Does voting cost anything?
Playlist Pitch
12 articlesHow to submit your song for our Spotify playlists: submission, costs, status, and removal.
- What is the Playlist Pitch?
- Do I need an artist profile for it?
- How do I submit a song?
- Which songs can I submit?
- Does the Playlist Pitch cost anything?
Affiliate Program
12 articlesRecommend OneCrewRecords and earn along the way: your personal link, compensation, approval, and payout.
- What is the partner program?
- Who can take part?
- Where can I find my personal link?
- Can I also place my link on other websites?
- How long does my referral count?
Artists & Artist Profile
14 articlesYour artist profile at OneCrewRecords: create it, customize it, make it visible, and use all the features of your artist page.
- What is an artist profile?
- Do I need an artist profile?
- How do I create an artist profile?
- How many artist profiles can I create?
- What can I enter in my profile?
Discount Codes & Offers
10 articlesHow to find current discount codes and redeem them: for packages, additional release services, Playlist Pitch, and charts.
- What are discount codes?
- What can I use discount codes for?
- Where can I find current discount codes?
- How do I redeem a discount code?
- Why isn't my discount code working?
Payments, Packages & Contracts
26 articlesEverything about packages, prices, contracts, invoices, credit, and payment methods.
- Which packages are available?
- Do I need a package?
- What's included in the price list?
- Does every release cost extra?
- Can I pay monthly or yearly?
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